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This Notice explains how we process (e.g. collect, use, store, and share) your personal data when you contact us via the contact form on Contact us. We will process any personal data about you in accordance with this notice and with applicable law.

The entities responsible for processing your personal data are: 

Novo Nordisk Pharma (Singapore) Pte. Ltd.

152 Beach Road

#23-02/04 The Gateway East

Singapore 189721
Company registration Number: (Registration No. 199703791E)
Email: (Attn: Data Protection Officer)
Tel: +65 6295 5518 (main line)

You can always contact Novo Nordisk Pharma (Singapore) Pte. Ltd. or the Novo Nordisk Data Privacy Officer at with questions or concerns about how we process your personal data.

We get your personal data from you directly when you:

  • Send us a message / email from the ‘Contact Us’ form of this website together with certain information which may identify you as an individual; or
  • [insert another mode of collecting personal data]

We process personal data about you to respond to your request for information.


(a) You are not required to provide us with your personal data. However, if you choose not to do so, certain features of the site may not be available to you;


(b) [insert another purpose]

For the purposes described above in Section 2, we may process the following types of personal data if provided by you:

  • Contact information (name, address, telephone number, email address)
  • Data concerning your health (both of which shall be handled accordingly pursuant to the Personal Data Protection Act 2012) [only insert if necessary]

Our processing of your personal data requires a legal basis.


By law, we are allowed to process your personal data if:

  • you gave consent for us to process your personal data. In the Contact us form, you have to accept this notice to be able to submit your request.
  • The processing can be necessary for our compliance with a legal obligation depending on the type of data you provide

We may share your personal data with:

  • Public authorities (to the extent that these are required by law or by a specific instruction from these authorities)
  • Suppliers or vendors that assist our company (e.g., customer services, consultants, IT service providers, financial institutions, law firms) subject to them having a strict data privacy processing and retention policy.
  • With your prior consent, other Novo Nordisk entities (e.g. Novo Nordisk global safety reporting databases in Denmark). 

For the purposes described above in Section 2, we may transfer your personal data to countries outside Singapore.


However, the level of data protection in certain countries outside Singapore must conform to (or is stricter than) the level of data protection for personal data currently applied and enforced within Singapore.


(in the case of Novo Nordisk) We therefore use the following safeguards, as required by law, to protect your personal data in case of such transfers:

We will keep your personal data for as long as needed to provide you with the services requested by you or for as long as required by applicable law.

In general, you have the following rights:

  • You can get an overview of what personal data we have about you
  • You can get a copy of your personal data in a structured, commonly used and machine-readable format
  • You can get an update or correction to your personal data
  • You can have your personal data deleted or destroyed
  • You can have us stop or limit processing of your personal data

For healthcare professionals only